Your privacy is our priority. This document explains how i3malaysia collects, uses, stores, and protects your personal information — in full compliance with Malaysia's Personal Data Protection Act 2010. Please read it carefully to understand your rights as a member.
We invest in best-in-class security infrastructure to ensure the personal information of every Malaysian member remains protected at all times.
Data security is not merely a promise — it is a daily practice embedded in every aspect of i3malaysia's operations.
All communications between your device and i3malaysia's servers are protected with 256-bit SSL encryption — the same standard used by leading banking institutions such as Maybank and CIMB. Your data cannot be read even if intercepted during transmission.
Members' personal information is stored in encrypted databases with strict access controls. Only designated personnel are authorised to access member data — and all access is logged for audit and security monitoring purposes.
I3malaysia has never sold, rented, or exchanged member personal information with any third party for marketing or commercial purposes, and never will. Your data belongs to you — not to us.
I3malaysia's privacy policy and data handling practices are in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We respect all rights granted to you as a data subject under Malaysian law.
The i3malaysia cybersecurity team monitors our systems around the clock to detect and prevent any intrusion attempts, unauthorized access, or suspicious activity that could compromise our members' data.
I3malaysia members have full control over their personal information — you can review, update, or request deletion of your data at any time through your account settings or by contacting our support team.
Welcome to the Privacy Policy i3malaysia. This document outlines our privacy practices and explains how we handle the personal information you provide to us or that we collect when you use the i3malaysia platform — whether through a web browser, mobile device, or any other device.
i3malaysia fully committed to protecting the privacy of every one of our members. We understand that your trust depends not only on the security of financial transactions, but also on how responsibly we handle your personal information. This policy was put in place to ensure you always know what happens with your data — nothing hidden, no surprises.
This Privacy Policy applies to all users of the i3malaysia including unregistered visitors, registered members, and former members. By accessing or using the i3malaysia platform, you agree to the collection and use of your personal information as described in this policy.
Legal Basis: This Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). i3malaysia is committed to complying with all data protection principles set out under the Act, including the General Principle, Notice and Choice Principle, Disclosure Principle, Security Principle, Retention Principle, Data Integrity Principle, and Access Principle.
i3malaysia collects your personal information through various means when you interact with our platform. The types of information we collect can be grouped into several categories:
Information you provide directly:
Automatically collected information:
| Data Category | Example | Primary Purposes |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad number | KYC Verification & Age Limit |
| Contact Details | Phone number, email address | Communication & Account Security |
| Financial Data | Bank account, e-wallet | Deposit & Withdrawal Processing |
| Usage Data | Game records, transactions | Service & Security Improvements |
| Technical Data | IP address, device type | Security & Fraud Prevention |
i3malaysia uses personal information collected solely for the lawful purposes stated in this policy. We do not use your data for any other purpose without first obtaining your consent.
The primary purposes for which i3malaysia uses your personal data are as follows:
We may use your information to send you promotions and special offers from i3malaysia via email or SMS — but only where you have given consent to receive marketing communications. You may withdraw this consent at any time through your account settings.
Under Malaysia's Personal Data Protection Act 2010, i3malaysia processes your personal data on one or more of the following legal bases, depending on the type of processing involved:
i3malaysia does not sell, rent, or disclose member personal information to third parties for their own marketing purposes. However, there are limited circumstances where we need to share data with certain parties to keep our services running properly:
Our Guarantee: All third parties that receive data from i3malaysia are bound by legally enforceable data protection agreements. They are permitted to use the data only for the specific agreed purposes and may not use it for anything else. i3malaysia is responsible for ensuring that all data transfers to third parties are carried out securely and in compliance with PDPA 2010.
The security of your personal data is a responsibility we take extremely seriously at i3malaysia. We implement comprehensive technical and organisational security measures to protect your data from unauthorised access, disclosure, alteration, or destruction.
Technical security measures we have implemented:
Data retention period: i3malaysia retains members' personal data for as long as your account remains active, or for as long as necessary to fulfil the purposes stated in this policy. Following account termination, data will be retained for a minimum period of 7 years in accordance with Malaysian legal requirements relating to financial records and AML compliance. Once the retention period expires, data will be securely deleted.
While we implement comprehensive security measures, no method of data transmission or storage over the internet can be guaranteed 100% secure. In the event of a data breach that may affect your information, i3malaysia is committed to notifying you promptly and taking appropriate remedial action.
Platform i3malaysia uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. Cookies are small text files stored on your device when you visit our platform.
Types of cookies we use:
You can control and manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of the i3malaysia platform. For more information on how to manage cookies in your browser, please refer to your browser's help documentation.
Under Malaysia's Personal Data Protection Act 2010, you as a member i3malaysia has the following rights regarding your personal data:
The right to obtain a copy of the personal data held about you by i3malaysia.
The right to correct inaccurate or incomplete personal data held in our records.
The right to request the deletion of your personal data under certain circumstances provided for by law.
The right to object to the processing of your personal data for direct marketing purposes.
The right to receive your data in a machine-readable format for transfer to another platform.
The right to request restriction of the processing of your data in certain circumstances provided for by law.
To exercise any of the rights above, you may contact our support team i3malaysia via email at support@i3malaysia.click or via 24/7 live chat on the platform. i3malaysia will process your request within 30 days of receiving a complete submission. In complex cases, this period may be extended to up to 60 days, with notice provided to you.
Platform i3malaysia is intended solely for adults aged 21 and above. We do not knowingly collect or process personal information from individuals under the age of 21. If we discover that we have collected personal data from an underage individual, we will take immediate steps to delete that data and close the account in question.
Parents and guardians who suspect that their child or ward who is underage may have registered an account with i3malaysia are urged to contact us immediately so that appropriate action can be taken.
The minimum age requirement to use the i3malaysia platform is 21 years old. This is a non-negotiable policy, and we take this responsibility to protect minors extremely seriously.
i3malaysia reserves the right to update or amend this Privacy Policy at any time to reflect changes in our privacy practices, new legal requirements, or improvements to our services. The date of the most recent update will always be displayed at the top of this document.
For amendments considered material — meaning changes that significantly affect how we use your data — we will provide clear notice by email or in-account notification at least 30 days before the changes take effect. Your continued use of the i3malaysia platform after the effective date of any amendment will be deemed acceptance of the updated policy.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. If you do not agree with any amendments made, you have the right to close your account and discontinue use of the i3malaysia platform.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how i3malaysia handling your personal data, please contact us through the following channels:
Privacy team i3malaysia will acknowledge receipt of your enquiry within 2 business days and provide a full response within 14 business days. If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia under the Ministry of Communications and Multimedia Malaysia.
To help us process your request more quickly, please include your registered full name, i3malaysia account number, and a clear description of your request or concern when contacting us about privacy matters.
The i3malaysia platform protects your personal information with 256-bit SSL encryption and full compliance with Malaysia's PDPA. Register for free in under 5 minutes and enjoy over 3,200 games with complete peace of mind — deposit via DuitNow, Touch 'n Go eWallet, GrabPay, or FPX.
This Privacy Policy is to be read together with the other documents that form the overall agreement between you and i3malaysia.
The complete terms of use for the i3malaysia platform, covering account conditions, bonuses, gaming, and betting for all Malaysian members.
A guide to self-management tools, protection limits, and support resources for i3malaysia members who need responsible gaming assistance.
Answers to the most frequently asked questions about registration, deposits, withdrawals, security, and games at i3malaysia.
Learn more about i3malaysia — our mission, vision, core values, and commitment to the Malaysian player community nationwide.
All i3malaysia services are provided exclusively for the entertainment of adults aged 21 and above. Play within your means and never use money set aside for essential family needs for betting or gaming. Winnings are not guaranteed — every game carries the risk of financial loss.
I3malaysia provides self-management tools including daily deposit limits, loss limits, cooling-off periods, and self-exclusion. If you need assistance, contact our support team 24/7 or reach Talian Kasih at the number below.
With a transparent privacy policy and industry-standard data security, you can enjoy over 3,200 games, live baccarat, jackpot slots, and Malaysia Super League football betting with complete confidence at i3malaysia.